HVAC contractor fixing ductless mini-split system

Questions to Ask an HVAC Contractor

Finding the right HVAC contractor for your home can feel like a confusing, frustrating process. How do you know where to look? Once you find a specialist, how can you be sure they’re professional and experienced?

Thankfully, you’ve come to the right place.

One of the quickest ways to determine an HVAC contractor’s credibility is to ask him or her the following questions.

Where Can I Find Your Reviews and References?

If they have none, time to walk away. Today’s relevant and most trustworthy HVAC companies have an online presence because they know the value of meeting customer expectations online. If you’re doing research on your own, you should be able to search for the company by name in Google, and their business listing, along with all relevant information (contact information, website, any posted ratings and reviews), should appear.

If there’s no evidence of satisfied customer reviews, it might be a good idea to continue your search for an HVAC contractor.

What Services Do You Provide?

Ideally, your HVAC contractor will be well-versed in a wide range of techniques and services. If they are experts in only one facet of HVAC, working with their agency may result in frustration and inflated service costs, since other tasks will take up unnecessary paid time, or will require another contractor to step in and help.

Which Certifications Have Your Technicians Earned?

In a perfect world, you’d like to have someone working with the internal wiring of your home who actually knows what they’re doing, right? We thought so. Asking about a company’s requirements for training and licensure for their employees is a completely appropriate thing to do, and may save you a disaster in both home and wallet.

It goes without saying: you’re much more likely to get top-notch service from HVAC technicians who are certified and trained.

Additionally, you might ask a follow-up question: “How long have you been in business?”

This will allow you to gauge the expertise and longevity of experience your contractor is bringing to the table. Most likely, if you’re seeking out an HVAC contractor, your home might have been on the block for a few years (or decades). You want to be sure your technician is familiar with the fragile components of an older home, as well as proficient in understanding new HVAC systems in newer builds. Experience is vital.

What Maintenance Programs Do You Offer?

Every home is unique, so every home’s HVAC needs will be different. Knowing what your HVAC company protects, guarantees, and maintains is an essential part of creating a partnership. Ask about the company’s agreements and policies, and whether they’re flexible depending on the home’s needs. Ensure everything is in the open before signing on the dotted line.

Essentially, this question could be phrased as, “What happens after installation?” Does your HVAC technician leave you hanging high and dry, or will they commit to tune-ups and maintenance if need be?

How Can I Be Sure Your Recommendations Will Address My Home’s Air Needs?

This is not your average “business check-in” question. Too many HVAC contracting companies take short cuts and aren’t privy to the latest technologies and developments in the world of heating, ventilation, and air conditioning. The bolder you are able to be with your question asking of potential HVAC contractors, the more clarity you will have regarding their fit for your needs.

HVAC companies should be methodical, thoughtful, and intentional in their approach to giving quotes, assessing home air problems, and fixing/replacing any dysfunctional mechanisms. If you sense any theme of being rushed, abrupt, or insincere in diagnosing your HVAC issues and concerns, it may be a sign to keep searching.

What is Included in Your Service Quote?

This question seems like a silly one, but it is a surefire way to guarantee that there won’t be any hidden fees that arise later; after you’ve signed and services are in progress. Specifically, be warned that in the installation of a new HVAC system, the quote may not ensure that the old parts of the previous system also be replaced (fittings, valves, pipes, connectors, etc.). Ask your HVAC contractor about their policies regarding this.

Good Guys Home Services: The Answer to Your Questions

Locally owned and operated Good Guys Home Services is the most trusted source for all your HVAC needs in the Fort Collins, CO area. We take our commitment to excellence very seriously and accomplish this by providing customers with services that surpass their expectations.

Our goal is to give you complete confidence in hiring our team of licensed technicians. As a family-owned business, we know how important it is for you to feel comfortable in your home. Having professional HVAC services allows you to have the amenities you need, such as a temperature-controlled home environment. With 15 years of experience, our certified technicians have the knowledge and tools necessary to identify and complete any furnace repair or installation.

When you call Good Guys Home Services, you’ll receive prompt service and a transparent, straightforward quote. Maintain a comfortable temperature and healthy air quality by reaching out to our team.

In fact, we believe that a home should offer a high level of comfort, which is why we offer pre-season maintenance, complete system upgrades, 24-hour emergency services, and quick and honest communication. Good Guys is reliable, credible, and professional. The search is over; reach out today!

Woman testing an old thermostat

How to Test an Old Thermostat

Is your home suffering from an inconsistent indoor climate, but your wallet seems to suffer from a consistent decrease in funds going toward your heating and A/C bill? It might be time to check the functionality of your home’s thermostat. Keep reading for the DIY step-by-step.

Northern Colorado homes in Fort Collins, Denver, and across the Front Range get a lot of quick weather changes. The overall comfort of your home shouldn’t be compromised by something as simple as an old thermostat.

Before implementing the following steps, first, determine if your thermostat is attempting to control the temperature inside your home at all. This can be completed quite simply: turn on the heat function of your home’s thermostat until it reaches 70 degrees Fahrenheit or above. Then, switch your system to A/C, and set it to run until it reaches 66 or so. If you do not hear your HVAC system activate and begin to cool your home, this is a sign of a potential thermostat problem.

Step 1: Turn off HVAC power

This can be done by switching the furnace to the off position if your system has an on/off switch. If not, you may need to cut off power by locating your home’s breaker box and switching off the circuit lever labeled “HVAC” or “furnace.”

Step 2: Remove thermostat cover

Use a flathead screwdriver to remove the main plate of the thermostat so that you are able to see inside. Depending on your thermostat model, you may have to remove the entire body of the device. This should expose the wires inside.

Step 3: Remove wires from terminals

The wires located inside your thermostat should be screwed to terminals marked R (red), W (white), G (green), Y (yellow), and C (common). Some thermostats have only two wires: either Red and White or Red and Green. Make note of these labels, or simply snap a photo with your phone. 

Unscrew and remove the wires from their various terminals. Be careful not to let them fall back into the hole in the wall. You can wrap the wires around a pencil if this is a concern. If there are more than two wires, pick only Red and White (standard colors for power and heat).

Twist the bare ends of the two wires (heat and power) together. Ensure that no other wires are making contact with each other or with these two.

Step 4: Turn the HVAC power back on

Return power to the furnace via the HVAC circuit breaker or furnace switch. If the blower turns on without the connection to the thermostat and the furnace burner ignites, the thermostat is defective or not connected properly.

Turn off the HVAC unit circuit breaker and untwist the R and W wires.

Step 5: Test other wires

If your system has all wires previously described, you may complete this test with the following wire combinations in addition to the R and W test.

Twist the R and Y wires together and turn on the HVAC power. Check to see if the air conditioning system ignites. Then, flip the HVAC switch back off.

Twist the R and G wires together and turn the HVAC breaker back on. The fan should now be working. After the test, turn off the HVAC power and untwist the wires.

If the HVAC passed all of these tests, the thermostat is faulty and needs to be replaced.

Time to Replace Your Thermostat

If you’ve determined your thermostat is non-functional and you’re tired of wasting money on a heating or cooling system that isn’t getting the job done, it may be time for a thermostat repair or a complete replacement. It’s time to call the professionals.

Don’t get left cold inside your home with an empty wallet. Call Good Guys Home Services in Fort Collins today and let us make it right!

A new smart thermostat installation

How to Replace Your Thermostat With a New One

Think it’s time to install a new thermostat?

 

There are a variety of signs that your old thermostat is going caput. If you have a failing or broken thermostat, it’s definitely time for a replacement. Or maybe you’re just sick of having high energy bills from your HVAC systems and want a fancy new smart thermostat.

 

No matter the reason for a new install of a thermostat, we’re laying out the steps of how to remove the old and install the new! Follow these steps in order for safety and to have a fully functional thermostat.

 

1. Choose Your New Thermostat

This is obvious but also necessary. You don’t want to remove an old thermostat that wasn’t working and replace it with a new one that is known to go bad after a couple of years. You also want to ensure that your thermostat will work properly throughout your home.

 

Research the type of thermostat that you want in your home and decide based on a few factors:

  1. Is the new thermostat compatible with my current HVAC systems?
  2. Will the thermostat provide the right comfort for my home?
  3. Are the reviews of the new thermostat positive?
  4. Does the thermostat meet manufacturer-specified voltage?
  5. Do I want wireless connectivity?

 

Smart/learning thermostats have wireless connectivity to devices such as your smartphone. They also don’t require much attention as they are programmed to learn as you use them. They are a terrific solution for the comfort of homes.

 

2. Turn Off the Electricity

Before starting on your new thermostat installation, turn the power off to your HVAC systems. Anything that’s connected to your current thermostat should be switched off. You can do this by going to your home’s breaker system and finding your air conditioning unit, furnace, and anything else related to the heating and cooling of your home.

 

If you are entirely uncomfortable with trying to find the breaker switches to your HVAC systems, you can turn off the main breaker to shut everything down.

 

You’ll be dealing with loose wires, so it’s better to be safe and turn the power off. You may also turn the power off to your air conditioning and heating units by directly flipping the switches on the units to “off”.

 

3. Remove the Old Thermostat

This is a 3-part process for removing the old thermostat.

 

  1. Remove the face (control unit) to the old thermostat, exposing the wires inside. It should come off fairly easily. If your thermostat runs off of batteries, this is how you’d normally remove the face for battery replacement.

 

  1. Disconnect the wires. Remember the placement of the connected wires as you’ll need to reconnect them later on. It’s easier to just take a photo of the wires to save yourself a headache.

 

  1. Unscrew and remove the thermostat mounts connected to the base of the thermostat. Remove the base from the wall entirely.

 

4. Install the New Thermostat

When you install the new thermostat, ensure that you are following the manufacturer’s diagram appropriately for wiring and other specifications.

 

  1. Put the base on the wall and thread the circuit wires through the appropriate opening specified on the thermostat base. Make sure the wires are tightened.

 

  1. Mount the thermostat base on the wall using the respective screws. Ensure that there are no openings. If there are any openings, plug the hole with appropriate materials that are fire-resistant.

 

  1. If necessary, install the batteries to the thermostat’s base.

 

  1. Secure the control unit to the base after the base is fully mounted.

 

5. Turn on the Electricity

Now that you’ve fully secured the thermostat, turn the electricity back on. At this point, everything should be operational. Reset the thermostat to its default settings and ensure that the power is working.

 

To test your new thermostat, program it to the comfort of your home and turn on the heating or air conditioning unit. If the units aren’t functioning, check the breakers again to ensure they are on. If they still aren’t functioning with the new thermostat, refer to the thermostat instructions from the manufacturer.

 

It is rare, but sometimes, things can go array when you replace a thermostat. If your newly installed thermostat isn’t working as it should, consult the manufacturer or hire a local HVAC contractor to come out to inspect the situation.

A local HVAC contractor will have much more experience in configuring thermostat installations due to their extensive knowledge of servicing homes in your area. If you’re in Northern Colorado, Good Guys Home Services is always here to help. Contact us today if you need assistance with the installation of your thermostat or any HVAC needs. We’re here to ensure you are always comfortable in your home.